CITIZENS_CHARTER.pdf

MUNICIPAL ACCOUNTING

Processing of Cash Advance 9-10

Processing of Disbursement Voucher for payment of Goods/Services 11-12

Processing of Reimbursements (Travelling Expense) 13-14

Processing of Liquidation of Cash Advance (Travelling Expense) 15

Processing of First Salary 16-19

MUNICIPAL ADMINISTRATOR’S OFFICE

Appointment Request 20-21

Request for Gasoline Allotment 22-23

Request for IT Maintenance 24-26

Request for Policy Formulation 27-28

Receiving of Incoming letters/communications/correspondence 29-31

Receive/Reviews/Countersign’ 32-33

Feedback Mechanism 34-35

MUNICIPAL AGRICULTURE’S OFFICE

Service Category 36-51

MUNICIPAL ASSESSOR’S OFFICE

Service Category 52-64

MUNICIPAL ENGINEERING OFFICE

Service Category

Issuance of Building Permit External Services 65-76

Issuance of Occupancy Permit External Services 77-80

Issuance of Certificate of Final Inspection External Services 81-83

Issuance of Fencing Permit External Services 84-85

Issuance of Demolition Permit External Services 86-87

Issuance of Excavation Permit External Services 88-90

Annual Inspection External Services 91-92

Infrastructure Project Internal Services 93-96

Barangay Infrastructure External Services 97-100

Schools Infrastructure External Services 101-104

MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE

Service Category 105-109

MUNICIPAL HEALTH OFFICE

Service Category 110-126

MUNICIPAL MAYOR’S OFFICE

Service Category

Issuance of Job Referral/Recommendations for Employment 127-128

Referrals of Indigent for Hospitals/ Medical Assistance 128-129

Issuance of Endorsement Letter for PCSO Assistance 129

Granting of Technical and Financial Assistance for NGO Projects 130

Processing of Applications for Scholarship 131

Request for Burial Assistance 132

Solemnization of Marriage Reservation for the use of Municipal Farmers Hall 133

Request for Municipal Vehicle/Ambulance 134

OFFICE OF THE ECONOMIC ENTERPRISE MANAGEMENT

Service Category 135-150

Issuance of Lease Contract of Market Stall 151

Issuance of Market Clearance Certification 152-153

Maintenance and Upkeep of Public Market & It’s Facilities 154

MUNICIPAL TREASURER’S OFFICE

Service Category 155-177

BUSINESS PERMITS AND LICENSING OFFICE

Service Category 178

Issuance of Business Permit/Mayor’s Permit 179

Renewal of Businesses

Issuance of Business Permit/Mayor’s

Permit for New Business 180-181

Issuance of Public Utility Tricycle Permit 182-184

Issuance of Fishing Boat Permit 185

Issuance of Permit to Install Streamer/Banners, Promotional Activity 186

Issuance of Mayor’s Clearance 187

SENIOR CITIZEN’S OFFICE

Issuance of Senior Citizen’s ID 188-189

Issuance of Grocery and Medicine Booklet 190

Assist in Filling-up Philhealth Member 191

Massage Therapy and Physical Therapy 192-194

HUMAN RESOURCE AND MANAGEMENT OFFICE

Service Category 195

Submission of Job Vacancies 196

Employment Referral Services 197-198

Employment Coaching 199

Recruitment Assistance to Employers 200-202

Local Recruitment Activity 203-204

Special Programs 205-210

OWWA

Referral Services 211-214

Issuance of Certificate of Employment Services 215

Records and other personnel record

Issuance of Leave Applications 216-217

Feedback Mechanism 218

MUNICIPAL DISASTER RISK REDUCTION MANAGEMENT OFFICE

Service Category 219-220

Request for Training/Capacity/Building Seminar

Request for Equipment Assistance 221

Request for Information and Education Materials 222

Emergency Referral 223-224

Request for Resource Speaker Trainor 225-226

Request for Patient Transport (non-emergency) 227

MUNICIPAL CIVIL REGISTRY

Issuance of Certified Photocopy and/or Certifications of Civil

Registry Document 228-230

Registry of Birth, Delayed Registration 231-233

Out of Town Reporting of Birth (Delayed) 234-235

Registry of Birth with Affidavit of Admission Paternity 236-237

Registration of Certificate of Death (COD) Municipal Form 103 238-239

Delayed Registration of Death 240-241

Out of Town Reporting of Death (Delayed) 241-242

Registration of Certificate of Marriage (Delayed) 243-244

Delayed Registration 244-245

Out of Town Reporting of Marriage (Delayed) 245-246

Application for Marriage License 247-248

Change of First Name/Correction of Clerical Error 249-251

Registration and Annotation of Court Order/Decision 252-253

Endorsement of Registry Records to the Civil Registrar General (PSA) 254

Issuance of Supplemental Report 255-256

GENERAL SERVICES OFFICE

Internal

Procurement of Office Supplies and Materials 257-261

Provision of Supplies materials and Services to Programs, Activities

Of the Municipality, Schools, NGO’s and Private Individuals 262-265

Repair Maintenance of Municipal Government Facilities 266-268

Environmental Services Internal